Scales

Trust in the Retailer

A comprehensive psychometric overview of the Trust in the Retailer scale developed by Grosso, Castaldo,...

September 24, 2026 • Dr. Mohammed Looti
Scales

Service Quality of the Employees

A psychometric review of the Service Quality of the Employees scale (Herhausen et al., 2020),...

September 24, 2026 • Dr. Mohammed Looti
Scales

Salesperson’s Attention to the Customer

A comprehensive academic guide to the Salesperson’s Attention to the Customer scale, reviewing its psychometric...

September 23, 2026 • Dr. Mohammed Looti
Scales

Reluctance to Criticize Companies

A comprehensive psychometric guide to the Reluctance to Criticize Companies (RCC) scale developed by Hydock,...

September 23, 2026 • Dr. Mohammed Looti
Scales

Attitude Toward Offshoring Scale (ATOFF)

A comprehensive academic psychometric profile of the Attitude Toward Offshoring Scale (ATOFF), detailing its theoretical...

September 23, 2026 • Dr. Mohammed Looti
Scales

Tolerance for Ambiguity Scale (TAS)

A comprehensive academic analysis of the Tolerance for Ambiguity Scale (TAS) developed by Herman et...

September 23, 2026 • Dr. Mohammed Looti
Scales

CSR Motive Attributions (Egoistic) (CSRME)

The CSR Motive Attributions (Egoistic) scale (CSRME) is a psychometric instrument measuring stakeholder perceptions that...

September 23, 2026 • Dr. Mohammed Looti
Scales

Order Discrepancy Handling (ODH)

A comprehensive academic psychometric review of the Order Discrepancy Handling (ODH) scale, developed by Mentzer,...

September 18, 2026 • Dr. Mohammed Looti