Frontline Service Care Quality Scale (SVCEMPATHY)
A comprehensive academic analysis of the Frontline Service Care Quality Scale (SVCEMPATHY) developed by Pounders,...
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Psychological Scales
584 results
Service-Dominant Individuated Capability Scale (SDOI)
A comprehensive psychometric review of the Service-Dominant Individuated Capability Scale (SDOI), evaluating its theoretical foundation,...
September 12, 2026
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Dr. Mohammed Looti
Service-Dominant Ethical Capability Scale (SDOET)
A comprehensive academic psychometric profile of the Service-Dominant Ethical Capability Scale (SDOET) developed by Karpen,...
September 12, 2026
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Dr. Mohammed Looti
Service-Dominant Empowered Capability Scale (SDOE)
The Service-Dominant Empowered Capability Scale (SDOE) is a validated 4-item instrument measuring customer perceptions of...
September 12, 2026
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Dr. Mohammed Looti
Service-Dominant Developmental Capability Scale (SDOD)
A comprehensive psychometric review of the Service-Dominant Developmental Capability Scale (SDOD), evaluating customer perceptions of...
September 12, 2026
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Dr. Mohammed Looti
Perceived Functional Salesperson Orientation Scale
The Perceived Functional Salesperson Orientation Scale (PFCO) measures a customer's perception of a salesperson's task-oriented...
September 12, 2026
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Dr. Mohammed Looti
Employee Rapport Scale
Comprehensive academic overview of the Employee Rapport Scale (ERS) developed by Giebelhausen et al. (2014),...
September 12, 2026
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Dr. Mohammed Looti
Desire for Status Scale (DFS-D)
A comprehensive academic guide to the Desire for Status Scale (DFS-D), developed by Jason J....
September 12, 2026
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Dr. Mohammed Looti
Perceived Organisational Altruism Scale (POAS)
A comprehensive psychometric analysis and review of the Perceived Organisational Altruism Scale (POAS) developed by...
September 12, 2026
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Dr. Mohammed Looti
Appreciation Felt Scale
Comprehensive psychometric review of the Appreciation Felt Scale (AFS) by Liu, Lamberton, and Haws (2015),...
September 11, 2026
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Dr. Mohammed Looti
Physical Distribution Service Quality Scale (PDSQ)
The Physical Distribution Service Quality Scale (PDSQ) is a 13-item psychometric instrument developed by Bienstock,...
September 11, 2026
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Dr. Mohammed Looti
Organizational Service Orientation Scale (SERV*OR)
A comprehensive psychometric review of the Organizational Service Orientation Scale (SERV*OR), developed by Lytle, Hom,...
September 11, 2026
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Dr. Mohammed Looti