Consumer Disgust Index (CDI)

The Consumer Disgust Index (CDI) is a validated 2-item psychometric instrument measuring the intensity of...

September 18, 2026 • Dr. Mohammed Looti

Hierarchical Service Quality Scale

The Hierarchical Service Quality Scale (HSQS), developed by Brady and Cronin (2001), is a landmark...

September 18, 2026 • Dr. Mohammed Looti

Data Use Transparency Scale

The Data Use Transparency Scale (DUTS), developed by Martin, Borah, and Palmatier (2017), is a...

September 18, 2026 • Dr. Mohammed Looti